## The Authentication Overhaul
We started the year knowing our auth system was fragile. About 8% of
login attempts were failing, and we couldn't figure out why. The logs
showed successful authentication, but users were seeing "please try
again" errors.
After instrumenting the system with distributed tracing, the problem
became clear: race conditions during session creation. Multiple
concurrent requests for the same user would try to create Redis keys
simultaneously, and sometimes all of them would fail.
The fix required careful thought. We couldn't just throw a mutex at
it—that would create a single point of failure. Instead, we implemented
distributed locking using Redis SETNX with proper timeout handling. If
a lock couldn't be acquired, requests would back off exponentially and
retry.
The results were immediate. Authentication failures dropped to nearly
zero. But more importantly, we learned the value of observability. The
tracing we added caught two other race conditions in the following
weeks, preventing future outages before they happened.
**Technologies:** Python, Redis, OpenTelemetry, Datadog
**Timeline:** 8 days (Jan 5-12, 2026)
**Impact:** 8% → 0.1% failure rate, 20ms latency improvement